Privacy Policy
Last updated: April 15, 2025
This Privacy Policy describes how Geek Keyboard (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from geekkeyboard.com or otherwise communicate with us regarding the Services. Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
What Personal Information We Collect
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us.
1. Information We Collect Directly from You
- Contact details: including your name, address, phone number, and email.
- Order information: including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information: including your username, password, security questions, and other information used for account security purposes.
- Customer support information: including the information you choose to include in communications with us.
2. Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with the Services (“Usage Data”) using cookies, pixels, and similar technologies. This includes device information, browser information, network connection, IP address, and interaction data.
3. Information We Obtain from Third Parties
We may obtain information about you from third parties, including vendors and service providers:
- Companies who support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information to process your payment and fulfill your orders.
How We Use Your Personal Information
Providing Products & Services
To perform our contract with you, process payments, fulfill orders, manage your account, arrange shipping, and facilitate returns and exchanges.
Marketing & Advertising
To send promotional communications and show advertisements. (For EEA residents, based on legitimate interest according to Art. 6(1)(f) GDPR).
Security & Fraud Prevention
To detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity and keep our website secure.
Service Improvement
To provide customer support and improve our Services, ensuring we maintain a responsive business relationship with you.
Cookies & Tracking
Like many websites, we use Cookies on our Site. We use Cookies to power and improve our Site, run analytics, and better understand user interaction. We may also permit third parties to use Cookies on our Site to tailor advertising.
Most browsers automatically accept Cookies, but you can choose to remove or reject them through browser controls. Note that blocking Cookies can negatively impact your user experience. Our website also recognizes the Global Privacy Control (GPC) signal to opt-out of certain uses or disclosures of your information.
How We Disclose Personal Information
We may disclose your personal information to third parties for contract fulfillment, legitimate purposes, and other reasons, including:
- Vendors or third parties performing services on our behalf (e.g., IT, payment processing, shipping).
- Business and marketing partners to provide services and advertise to you.
- With our affiliates or within our corporate group.
- In connection with a business transaction (merger/bankruptcy) or to comply with legal obligations.
Categories of Disclosed Information (Past 12 Months)
* We do not use or disclose sensitive personal information without your consent.
Additional Policies
User Generated Content
If you choose to submit product reviews or content to public areas of the Services, this content will be public. We are not responsible for the privacy of information you make publicly available.
Third Party Websites and Links
Our Site may link to third-party platforms. We do not guarantee and are not responsible for the privacy or security of such sites. Please review their respective privacy policies.
Children’s Data
The Services are not intended for children under 16, and we do not knowingly collect their data. Parents/guardians may contact us to request deletion of such data.
Your Rights
Depending on where you live, you may have the following rights regarding your personal information:
- Right to Access / Know: Request access to personal information we hold about you.
- Right to Delete / Correct: Request deletion or correction of inaccurate personal information.
- Right of Portability: Receive a copy of your data to transfer to a third party.
- Right to Opt-out: Opt-out of the "sale", "sharing", or "targeted advertising" of your data.
- Restriction / Withdrawal: Ask us to restrict processing or withdraw your consent.
- Managing Preferences: Opt-out of promotional emails at any time via the unsubscribe link.
We will not discriminate against you for exercising these rights. We may need to verify your identity before processing requests.
International Users & Complaints
We may transfer, store, and process your personal information outside your resident country. For European users, we rely on recognized transfer mechanisms like Standard Contractual Clauses. If you have complaints, you may contact us or lodge a complaint with your local data protection authority.
Contact Us
If you have any questions or wish to exercise your rights, please contact us:
Email: support@geekkeyboard.com
Address: 19th Floor, Yunhua Times, Shajing Street, Bao'an District, Shenzhen, China